Effective Date: 01^st January 2025

At Adaptive Fire and Electrical, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://adaptivefireandelectrical.com.au/ (the “Site”).

1. Information We Collect We collect the following types of information:

• Personal Information: This may include your name, email address, phone number, billing information, and any other information you provide through our forms or account registration.
• Non-Personal Information: This includes data such as your browser type, device information, IP address, and browsing behaviour on our Site.

2. How We Use Your Information We use the information we collect to:

• Provide, operate, and maintain our services.
• Respond to your inquiries or customer service requests.
• Improve, personalise, and expand our Site and services.
• Monitor and analyse trends and usage patterns.
• Communicate with you, including sending marketing emails (if you’ve opted in).

3. Cookies and Tracking Technologies Our Site may use cookies and similar tracking technologies to enhance your experience and gather usage data. Cookies are small files stored on your device that help us recognise you on subsequent visits and improve our services. You can control cookie settings through your browser settings.
4. Third-Party Services We may share your information with third-party service providers to help us with operations such as payment processing, marketing, or analytics. These third parties are obligated to protect your data and may only use it as necessary to perform their services.
5. Data Security We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of data transmission or storage can be 100% secure, and we cannot guarantee the security of your information.
6. Your Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us via our contact form.
7. Links to Other Websites Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.
8. Children’s Privacy Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a new effective date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us via our contact form.